We use cookies and tracking tools. A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the website name. It allows a website to remember things like your preferences or what is in your shopping basket.

What do we use cookies for?

To provide you with the service you have asked for.

Without cookies the website might forget you and you would have to continually log back in. For example, when you book lessons, cookies make sure they are still in your shopping basket when you get to the checkout.

 To show adverts that are more relevant to your interests.

We and third party organisations for example, may use cookies to restrict the number of times you see the same advert or to show other adverts that may be more relevant to you, often called Online Behavioural Advertising (OBA). OBA is a way of using information about your web-browsing activity, collected by using cookies, to group you with other similar users into interest groups and show you advertisements based on your interests.

To analyse and improve your browsing experience.

We use Cookies for analysis purposes, we like to know what pages and links are popular and which ones do not get used so much, to help us keep our website relevant and up to date. We also use them to customise your visits to the website.

Using browser settings to manage cookies.

In addition to our Cookie Policy, most browsers will enable you to manage your cookies preferences or use it to disable cookies altogether. To find out more about how to manage cookies through your chosen browser go to: www.allaboutcookies.org/manage-cookies/ (Please see the link on how to disable Cookies http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11). If you do decide to disable or delete them altogether some websites will not work as well as they rely on cookies to provide you with the service you have requested.

We use the following information for the purposes described in this Policy:

 Your contact and account information. 

 We will hold contact information you provide (including but not limited to name, home address, phone number, email, date of birth) when you utilise our registration/emergency contact/medical forms or book swimming lessons.

 Your payment and billing information. (presently not applicable)

 We will not hold payment and billing information you provide this is held by (name of company) who takes your payment direct. (Name of company) uses their own security (email of company) please review it before you agree to make any payments.

 Information you post online. 

 We hold information you post on our website or on our social media websites (Facebook, Google+ and Twitter) to which we have access (including comments and reviews you post). When you post information on our website, you must not infringe the rights of others (including but not limited to, any such contribution will be offensive, derogatory, defamatory, slanderous, libellous, or breach a third party’s rights, trade mark or copyright) and you should be aware that others may use, tag and/or re-publish your information in ways that you might not expect (including in ways that are unlawful). You understand that we and others may use and re-publish any data you post online publicly, on our website or social media websites (Facebook, Google+ and Twitter). 

 Information on your preferences. 

 We may collect information about classes you may like, or have been involved in. We may also hold information on interests and demographic categories inferred from your interactions with us in order to provide you a better service and to provide you with more focused information about our services.

 Email response information. 

 In relation to emails we send you, we may collect information on how you respond to such emails, for example, the number of times the email is opened or the links in them are clicked.

 Other information about your interactions with us. 

 For example, if you interact with us via email, telephone or social media website (e.g. Twitter, Google+ and Facebook).

If we think we have to in order to comply with legal or regulatory requirements.

 Where permitted by law, we may also share information requested by a government agency or other authorised body or organisation, to protect or enforce our rights, or in the detection and prevention of fraud (including credit card fraud) and other crimes.

 Any assignment or successor to all or part of our business. 

 Where permitted by law, we may give an assignee or successor your information to use for the purposes set out in this Privacy Policy.  However, where we have assigned our rights, we will take reasonable steps to ensure the security and confidentiality of the information transferred. Please note that this clause does not apply to any transfer of the Data outside the EEA as governed by the Data Protection Act, where it will not be transferred unless that country or territory ensures an adequate level of protection for the rights and freedoms of Data in relation to the processing of personal data.

From time to time we may change the Privacy Policy. Where we have your details we will notify you of any changes to this Privacy Policy as required by law. We will also post an updated copy on our website. Please check our website periodically for updates.